Customer questions answered, day and night
Your website answers back
Vektra learns your website and answers customer questions 24/7 — instantly, in their language.
No setup feeNo code requiredFree on your own website
It shows the source
Every answer names the page it came from, so the visitor can check it.
Live the same week
A WordPress plugin, a Shopify app, or one script tag. No logins handed over.
EU hosting, signed
Data stays in the EU. Article 28 processor agreement before you go live.
Your visitors have questions. They do not always wait for an answer.
Vektra gives them an answer instantly — after hours, on weekends, and when your team is busy.
Fewer repetitive questions
The same five questions stop reaching your inbox.
Faster answers for customers
Seconds, not the next working day.
Available 24/7
Evenings, weekends, holidays. It does not go home.
Where this is going
Your customers already ask an AI everything else.
They ask it what to cook, how to fix a tap, which bike suits their commute. Then they land on your website and find a contact form and a two day wait. That gap is the entire opportunity, and it is closing fast. The shop that answers in the second the question is asked takes the customer from the shop that answers on Monday.
This is not a chatbot renting you somebody else’s brain. It is your own AI, trained on your business: your products, your prices, your delivery terms, your workshop hours. It knows your company because it read your company, and it proves it under every single answer.
How much it would answer
How many customer questions could Vektra handle for you?
One assumption, so you can argue with it: 3 in 100 visitors have a question they would otherwise send to you. That is our estimate, not a study — move the slider and use your own number.
8
On an average day
175
Outside working hours
What it does
Answers based on your business, not guesswork
Vektra answers from the website content you approved. If the information is not there, it knows when to stop rather than fill the gap. Every answer can be traced back to its source: the page it came from is named underneath, and the visitor can open it.
See it on your siteAI when it can. Your team when it should
When a customer needs a person, Vektra says so, collects the request and passes the conversation to your team with the context already attached. You get the question, who asked it and the page they were on, so the reply takes a minute instead of a round of clarifying emails.
What happens when it cannot answerEvery visitor feels local
Customers can ask in German, French, Spanish, Hungarian or almost any other language, and Vektra answers naturally in the one they used. It works from the same business knowledge either way: you write your pages once, in your language, and a Dutch customer asking about a German product page gets a Dutch answer back.
See it answer in your languageThe questions it could not answer become your list
Every refusal lands in your inbox with the visitor's address and the question attached. After a month that list is the most useful thing you own: each line is something a real customer wanted to know and your website did not say. Fix the page once and the assistant starts answering it.
See what it costsYou already wrote the answers. Vektra puts them to work
Give Vektra your website. It reads your pages, works out what your business does and turns that into instant customer answers. Change something on your site and it keeps its knowledge up to date on its own: change a price in the morning and it is quoting the new one by the next day. There is no dashboard to maintain and no content to write.
How it goes on your siteWhy Vektra
Built to answer. Not to impress you with AI buzzwords.
Knows your business
Trained on the information you provide, and nothing else.
Speaks your customer’s language
One knowledge base, conversations in any language.
Knows when a human is needed
Difficult requests go back to your team with the context attached.
Our side of the deal
Do not take our word for it. Try it on your own website.
Enter your website and we build a free Vektra demo from your own content. No credit card, no installation, no sales call.
If the demo does not convince you, there is no pitch
Send us your address and we build the assistant on your real pages. Then you ask it the ten questions your customers actually ask. If it cannot answer at least six of them correctly, we say so ourselves and you never hear from us again. We would rather lose an hour than sell you something that does not work on your site.
- WordPress plugin, Shopify app, or a single script tag
- Reading and indexing your whole website
- Answers in German, English and 30 more languages
- The source page named under every answer
- Handover to you whenever it does not know
- Unanswered questions delivered to your inbox
- Nightly re-reading, no work on your side
- Your colours and your logo on the widget
- Servers and data inside the EU
- Article 28 processor agreement, signed before launch
No setup charge, and nothing to install by hand.
Installation, retraining and the conversations themselves are all in the monthly fee, so the number on the price list is the number on the invoice. Cancel any month, no notice period, no penalty.
Go to pricingInstallation
Vektra knows what you are selling.
Connect your store and customers can ask about products, availability and the things they need to know before buying. Whatever you run, it goes on in minutes.
WordPress and WooCommerce
Search for Vektra in your plugins, install it, paste your key. That is the whole job. On WooCommerce it picks up your products and stock levels by itself.
Plugins -> Add new -> paste key
Shopify and Shopware
Install the app from the store and approve it. The assistant appears on every page of the shop, and your product feed, prices and stock connect themselves.
App store -> install -> done
Everything else
One tag before the closing body tag, where your tracking codes already live. TYPO3, Magento, Webflow, Wix, or a site your developer hand built years ago. No logins, nothing to migrate.
Copy, paste, live
Whatever you run, it goes on.
You never hand us a password. Whichever route you take, you stay in control of your own site and you can pull the assistant off it in one click.
Not on the list? It works on any website that lets you paste a line of HTML, hand-built ones included.
<script src="https://askvektra.com/assistant.js?k=your-site-key" defer></script>
Pricing
One fee a month. No setup charge.
Starter
€49 / month
€0 setup fee · Cancel anytime
24/7 customer answers from €1.60 a day
- Learns up to 100 pages from your website
- Handles up to 1,000 customer conversations a month
- Answers in your visitors' language
- Keeps its knowledge up to date automatically
- Sends questions to your team when a person is needed
- Customise the widget to match your website
Everything a small business needs to start answering customers automatically.
Business
Most popular€149 / month
€0 setup fee · Cancel anytime
For stores and growing businesses with more customer conversations
- Everything in Starter, plus:
- Knows your products and stock levels
- Learns up to 1,000 pages from your website
- Handles up to 6,000 conversations a month
- Re-reads your website every night
- Conversation history and a monthly report
- Vektra branding removed from the widget
- Answer within 4 working hours
When the assistant is answering all day and needs to know your catalogue.
Net prices. Several sites, several languages, or a handover into your own helpdesk: write to us and we will quote it. EU business customers outside Hungary are invoiced under the reverse charge procedure with a valid VAT ID.
Frequent questions
The six we get every week.
What if it tells a customer something wrong?
It can only use text taken from your own pages, and it names the page under every answer. If a page of yours is out of date the answer will be too, which is the same risk that page already carries. What it will not do is invent a price or a delivery time that appears nowhere on your site.
How long until it is live?
The demo takes us under a day. Going live afterwards is a plugin on WordPress, an app on Shopify, or one script tag anywhere else, so most customers are running in the same week they decide. There is nothing to migrate.
Where does the data sit?
Your page content and the conversations are stored on servers inside the EU. We sign an Article 28 processor agreement before you go live and send the technical and organisational measures document with it. Your content is never used to train anything shared with another customer.
Which languages does it answer in?
It replies in the language the visitor writes in, from pages written in yours. A Dutch customer can ask about a German product page and get a Dutch answer back.
Do I have to keep it up to date?
No. We re-read the site on a schedule, nightly on the Business plan. There is no dashboard you are obliged to maintain and no content for you to write.
Can I see it work before paying?
That is exactly what the demo is. We build a working assistant on your own website and send you a private link. Nothing is installed on your site, no card is asked for, and if it does not convince you, you simply do not reply.
Your customers already have questions.
See how Vektra would answer them. Free, on your own website, no setup.